Case Studies
Chief Ethos Officer | USA, Internet & Social Community
Kermit Farmer
Village Creed and Village Path, make Strong communities build strong economies. An operational hub that helps your mission-driven organization focus on solving problems in your community.
Challenges
High complexity of its service management system, which also included legacy systems, was owned by third parties. This complexity made it difficult to efficiently design the IT management tools and processes.
Solution
Village Creed and Village Path began its Service Now led digital transformation journey by first setting up a single consolidated platform as an internal tool for service management and then integrating all the other supplier tools into it. Trigya Innovation powered the Zoho One implementation with its Enterprise Service Management Café that helped standardise and reduce the overall duration of the implementation significantly. Zoho One play solution over 40+ cloud apps, first industry solution blueprints, process templates and ready-to-deploy code that makes ServiceNow implementations 40 to 50 percent faster.